Bombay Assistant Manager (Full-Time, Salaried, All Locations)

Assistant Manager (Full-Time, Salaried, All locations)

Our Company:

We are a growing natural brow + beauty brand dedicated to a mission of spreading love and we are looking for awesome, fun and caring individuals with insanely amazing customer service and team skills to join our retail teams.


We Offer:

  • Competitive salary
  • A fun, supportive and creative working environment
  • Sales incentives, product discounts and complimentary services
  • Career growth opportunities

Availability:

Must be able to work at least one weekend day. Must be available full-time. MUST BE FLEXIBILE.


Your Core Responsibilities will Include

  • Focus on delivering awesome Bombay Experiences
  • Lead and deliver Bombay Experiences with integrity and pride
  • Assist and support the Manager to develop, organize and lead a high-volume store with a focus on excellence in guest relations and store operations
  • Assist and support the Manager with management duties and responsibilities, including but not limited to Time Clock Management, Scheduling, Inventory, Visual merchandising, and Team Management.
  • Promote a work environment where the entire staff takes responsibility for achieving goals
  • Assist Manager in coaching, training and developing staff
  • Follow Bombay Standard Operating Procedures with pride and integrity
  • Learn and promote Bombay product and service knowledge, history, and practices
  • Participate in store contests, trainings, and meetings that will inspire the team
  • Seek feedback from coworkers to improve the store and guest experiences and report to manager
  • Hold yourself and team members accountable to maintaining store and company standards
  • Issue appropriate disciplinary actions when necessary
  • Schedule guest appointments efficiently and effectively
  • Provide complete guest care resolution to complaints; fill out guest experience form, follows up with guest on their in-store experience
  • Report and provide feedback on store issues, team performances, and guest concerns to Manager
  • Maintain a positive and fun bar environment
  • Maintain store appearance and cleanliness
  • Perform Keyholder responsibilities
  • Perform cash-handling duties (sales processes, orders and payments)
  • Perform daily opening & closing duties

REQUIRED QUALIFICATIONS:

  • Have a minimum of two (2) years of customer care, retail sales experience
  • Have a Diploma or Bachelor Degree in Business, Arts, or Communications and/or equivalent experience (3-5 years)
  • Previous management experience is an asset

REQUIRED SKILLS AND ABILITIES:

  • Always acts with integrity
  • Punctual, accountable, leads by example
  • Have outstanding customer service skills; willing to go above and beyond for our customers
  • Upbeat, positive, energetic, fun, go-getter attitude
  • Team player who takes pride in their work and helping everyone win
  • Able to make quick decisions, multitask, and work in a fast-paced environment
  • Problem-solver with innovative ideas to make things better
  • Have strong functional knowledge of computers, internet, Google, MS Office suite;
  • Highly organized, self-motivated, reliable
  • Professional attitude and ability to be flexible and handle change in a positive manner 
  • Always presents a professional appearance and maintain grooming standards and dress code.
  • Possess excellent interpersonal and communication skills;
  • Self-Motivated and goal driven

Interested? Awesome! We would love to hear from you!

Please email your resume and cover letter with subject line "ASSISTANT MANAGER" to careers@bombaybrowbar.com and let us know why you'd make a great fit! 

Search